Terms & Conditions

These terms govern your use of SiteSnap.Build(the “Service”), a construction site photo documentation service operated by Kingfield Services Ltd(“we”, “us”, “our”), a company registered in England and Wales with company number 16808865. By creating an account or using the Service you agree to these terms. If you do not agree, do not use the Service.

1. The service

The Service lets tradespeople and small businesses upload, label and store photos against projects, generate read-only client share links, and capture notes from both trade and client users. Features may evolve over time; we may add, change or remove functionality at our discretion.

2. Eligibility and account

You must be at least 18 years old and capable of entering into a binding contract. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately at hello@sitesnap.build if you suspect unauthorised access.

3. Subscription, free trial and payment

New accounts include a 14-day free trial with full access to the Service. After the trial, continued access requires an active subscription on our Solo plan at £12 per calendar month, billed in advance. Payment is processed by Stripe; we do not see or store your card details.

You may cancel at any time from the “Manage billing” portal in your Settings page. Cancellation takes effect at the end of your current billing period; we do not provide refunds for partial months. Prices are inclusive of UK VAT where applicable.

4. Acceptable use

You agree not to use the Service to:

• upload content that is unlawful, defamatory, harassing, or infringes another person's rights;
• upload material containing malware or otherwise interfere with the Service's operation;
• scrape, copy, or systematically access the Service except via the documented user interface;
• resell, sublicense or otherwise commercially exploit the Service without our written permission;
• use the Service in connection with safety-critical decisions where loss of access could cause harm.

5. Your content and intellectual property

You retain all ownership of the photos, notes, project information, branding assets and other content you upload (“Your Content”). You grant us a worldwide, royalty-free licence to host, store, transmit and display Your Content solely as needed to provide the Service to you and to recipients of share links you create.

We retain all rights in the Service itself, including the SiteSnap.Build name, logo, design, source code and underlying technology. Nothing in these terms transfers any rights in our intellectual property to you.

6. Client share links

When you generate a share link, anyone with that URL may view the project, its photos and its notes, and may submit notes back to you marked as “Client”. You are responsible for who you share these links with. You can revoke a link at any time by deleting the underlying project.

7. Service availability

We aim for high availability but do not guarantee uninterrupted operation. We may schedule maintenance, deploy updates, or experience downtime caused by third-party providers. We are not liable for losses caused by temporary unavailability of the Service.

8. Limitation of liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be limited or excluded under English law.

Subject to that, our total liability to you in any twelve-month period is limited to the greater of (a) the fees you paid us in that period, or (b) £100. We are not liable for indirect or consequential losses, loss of profit, loss of business, loss of goodwill, or loss of data not caused directly by us.

The Service is provided “as is”. We make no warranty that the photos and notes you store will be sufficient evidence in any dispute or proceeding; you remain responsible for your own record-keeping practices.

9. Termination

You may close your account at any time by emailing hello@sitesnap.build. We may suspend or terminate your account if you breach these terms or fail to pay amounts due. On termination we will delete your account data within 30 days unless we are required by law to retain it longer.

10. Changes to these terms

We may update these terms from time to time. If a change materially affects your rights we will notify you by email at least 14 days before it takes effect. Your continued use of the Service after the change constitutes acceptance of the updated terms.

11. Governing law and jurisdiction

These terms and any dispute arising out of them are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction.

12. Contact

Questions about these terms? Email hello@sitesnap.build.

Operator details